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Tea Aroma House Website Legal Disclaimer

Welcome to the Tea Aroma House website (hereinafter referred to as "this website"). We specialize in providing high-quality tea and related products to our customers. This legal disclaimer aims to clarify the rules, terms, and conditions for using this website, as well as to protect the rights of our customers and our legal interests. Please read the following terms carefully. By accessing this website or using our services, you agree to and accept all the contents of this disclaimer.

1. Intellectual Property Statement

Copyright Statement:

• All content on this website, including but not limited to text, images, logos, trademarks, designs, product descriptions, photos, and other materials, is the property of Tea Aroma House or its respective rights holders and is protected by Hong Kong and international copyright laws.
• Without prior written permission from this website, no one may reproduce, distribute, modify, publish, display, or use any content from this website in any form.

Trademark Statement:

• "Tea Aroma House" and other related logos are registered trademarks of this website and are legally protected. Any unauthorized use is strictly prohibited.

User Content:

• If users post comments, ask questions, or submit any form of content on this website, such content will be considered non-confidential and non-proprietary. This website reserves the right to freely use, copy, modify, or distribute such content for operational purposes.
• Without our prior written consent, no one may reproduce, modify, distribute, transmit, or use any content for commercial purposes. Violators may face legal consequences.

2. Shopping and Transaction Terms

Product Descriptions:

• We strive to ensure that all product descriptions, images, prices, and other related information are accurate. However, due to factors such as display settings and photography conditions, there may be slight differences between the actual product and the images. This website is not responsible for such discrepancies.

Pricing and Payment:

• All prices are listed in Hong Kong Dollars (HKD) and include all applicable taxes as required by Hong Kong law.
• This website supports multiple payment methods, including credit cards, e-wallets (e.g., PayPal, Alipay), and bank transfers. Please ensure the information provided is accurate to avoid payment failures.

Delivery and Return Policy:

• We commit to arranging delivery within 3-7 business days after receiving the order, depending on the logistics provider's service.
• If the product is damaged, defective, or incorrectly delivered, please contact us within 7 days of receiving the goods to request a return or exchange. Proof (e.g., photos, order number) is required for such requests.
• Returns will not be accepted under the following circumstances:
  • The product has been opened or used.
  • The customer requests a return due to personal preferences (e.g., taste not suitable).
  • The return request exceeds the 7-day return period.

Limitation of Liability:

• Tea Aroma House is not responsible for delays, losses, or damages caused by third-party logistics companies. However, we will assist customers in communicating with the logistics company to resolve issues.
• When using this website, you assume all risks and responsibilities. We are not responsible for the content of external links or third-party websites.

3. User Conduct Guidelines

Users are prohibited from engaging in the following behaviors in any way:

• Unauthorized access or attempts to access the services, data, or accounts of this website.
• Spreading viruses, malicious code, or other actions that may harm the functionality of the website or user experience.
• Using this website for any illegal activities, including but not limited to fraud or money laundering.

If a user violates the above guidelines, this#### Tea Aroma House Website Legal Statement

Welcome to the Tea Aroma House website (hereinafter referred to as "this website"). We specialize in providing high-quality tea and related products for our customers. This legal statement aims to clarify the rules, terms, and conditions for using this website, as well as to protect the rights and interests of our customers and our legal rights. Please read the following terms carefully. By entering this website or using our services, you agree to and accept all the contents of this statement.

1. Intellectual Property Rights

Copyright Statement:

• All content on this website, including but not limited to text, images, logos, trademarks, designs, product descriptions, photographs, and other materials, are the property of Tea Aroma House or the respective rights holders, and are protected by Hong Kong and international copyright laws.
• Without the prior written permission of this website, no one may reproduce, distribute, modify, publish, display, or use any content on this website in any form.

Trademark Statement:

• "Tea Aroma House" and other related logos are registered trademarks of this website and are legally protected. Unauthorized use in any form is prohibited.

User-Generated Content:

• If users post comments, ask questions, or submit any form of content on this website, such content will be considered non-confidential and non-exclusive. This website has the right to freely use, copy, modify, or distribute such content based on operational needs.
• Without our prior written consent, no one may reproduce, modify, distribute, disseminate, or use for commercial purposes in any form. Violators may face legal liability.

2. Shopping and Transaction Terms

Product Descriptions:

• We will strive to ensure that all product descriptions, images, prices, and other relevant information are accurate. However, due to factors such as display settings and photography environments, there may be minor differences between the actual product and the images. This website is not responsible for such differences.

Prices and Payments:

• All prices are quoted in Hong Kong dollars (HKD) and include all applicable taxes required by Hong Kong law.
• This website supports various payment methods, including credit cards, e-wallets (such as PayPal and Alipay), and bank transfers. Please ensure that the information provided is true and accurate to avoid payment failures.

Delivery and Return Policy:

• We promise to arrange delivery within 3-7 business days after receiving the order, with the specific time depending on the logistics company's service.
• If you find the product to be damaged, defective, or delivered incorrectly, please contact us within 7 days of receiving the goods to apply for a return or exchange. Return requests must be accompanied by relevant proof (such as photos, order numbers).
• The following cases will not be accepted for returns:
  • The product has been opened or used.
  • The customer requests a return due to personal preference (such as unsuitable taste).
  • The return request is made after the 7-day return period.

Liability Limitation:

• Tea Aroma House is not responsible for delays, losses, or damages caused by third-party logistics companies, but we will assist customers in communicating with the logistics company to resolve the problem.
• When using this website, you need to assess the risks and responsibilities yourself. We are not responsible for the content of external links or third-party websites.

3. User Behavior Guidelines

Users are not allowed to engage in the following activities in any way:

• Unauthorized access or attempted access to the services, data, or accounts of this website.
• Spreading viruses, malicious code, or other actions that may damage the website's functionality or user experience.
• Using this website to engage in any illegal activities, including but not limited to fraud and money laundering.

If users violate the above guidelines, this website reserves the right to suspend or terminate their accounts and pursue legal liability.

4. Privacy Policy

Data Collection and Use:

• This website will process all user data in accordance with the Hong Kong Personal Data (Privacy) Ordinance. We only collect necessary information (such as name, contact information, address, etc.) to complete transactions and provide better services.
• We will not sell or rent user personal data to any third party, but we may share some information with payment platforms or logistics companies as required by law or to complete transactions.

Data Security:

• We use SSL encryption technology and security measures to ensure the safety of user data. However, due to the open nature of the internet, we cannot guarantee the absolute security of data transmission.

Use of Cookies:

• We use Cookies to optimize the user experience and analyze website traffic. Users can disable Cookies through their browser settings, but this may affect website functionality.

5. Disclaimer

• All content and services provided on this website are provided "as is" and "as available" without any warranties of accuracy, completeness, or reliability.
• Tea Aroma House is not responsible for the following:
  • Service interruptions or delays caused by force majeure (such as natural disasters or network failures).
  • Any direct or indirect losses incurred by users due to the use of this website or reliance on its content.

6. Applicable Law and Jurisdiction

• This legal statement is governed by the laws of the Hong Kong Special Administrative Region, and any disputes related to this statement will be exclusively subject to the jurisdiction of the Hong Kong courts.

7. Modification and Update of the Statement

• This website reserves the right to modify or update this legal statement at any time without separate notification. Users are advised to check it regularly to stay informed of the latest terms. If users continue to use this website after the update, it will be deemed that they have accepted the modified terms.

8. Contact Us

If you have any questions or suggestions, please contact us through the following:

• Email: yangyanggemma0711@gmail.com

Thank you for choosing Tea Aroma House! We are committed to providing high-quality tea products and attentive services. This legal statement aims to provide more transparent and secure protection for your shopping experience. If you have any opinions or suggestions, please feel free to let us know.